ShareVue | Clinical Viewer

Clinical Viewer 2.0

The provider web portal where you can access acute, ambulatory, and affiliated community clinical data. There are over 4,900 California, Texas and Alaska providers, laboratories and other ancillary partners’ results available through the SJH Health Information Exchange (HIE) ShareVue portal.

For password reset or for help logging in, call 844-92-AskIT (844-922-7548), option 4.
For technical issues, contact: HIESupport@stjoe.org

Request Access for New Users / Deactivate Users

Please read carefully before selecting your options:

For assistance, Email: ShareVueHIEProvisioning@stjoe.org

REPORT A SECURITY INCIDENT OR PRIVACY BREACH:

To report a potential privacy breach or security incident, such as unauthorized or inappropriate use of confidential information:
Integrity Hotline: 1-888-294-8455 | www.providence.org/integrityonline
Mobile Friendly Reporting: mobile.ethicspoint.com

RESOURCES

Please click the above link to see current HIE Participants List

Please click the above link to view ShareVue User Guide or User Guide Video and FAQ’s

Please click the above link to view latest updates and enhancements in ShareVue

OR

Community Users Login Here:

Welcome to ShareVue! This is your first login. Please accept our Confidentiality Agreement to adhere with our compliance policies.

username

initials *

St. Joseph Health System Clinical Viewer User Access and Confidentiality Agreement:

This User Access and Confidentiality Agreement outlines the requirements for users of the St. Joseph Health System Clinical Viewer (“ShareVue”). Users include, but are not limited to, physicians and designated office staff employed by these physicians. This Agreement pertains to all access to ShareVue, whether access occurs on hospital property, in the physician office location, or remotely. I agree that my user name (“User Name”) and Password (“Password”) are my unique identifier for accessing ShareVue. I agree that I will only access patient health information using ShareVue to fulfill my job responsibilities and only as permitted by applicable law. To streamline this process while ensuring compliance with California law, we offer electronic signature capabilities, which can be found at the signature lines. By initialing , I agree to conduct this transaction electronically.

* I will not access information using ShareVue that I am not authorized to access, including information for which I do not have a legitimate need to know, such as information that is not related to my job duties or for a patient with which my employer or I do not have a direct treatment relationship. I understand that I am not permitted to access my or another individual’s health information through ShareVue because of curiosity or personal reasons.

* I will not divulge, copy, release, sell, loan, alter, revise, or destroy any information accessed through ShareVue, except as properly authorized by St. Joseph Health System or as otherwise permitted by applicable law.

* I will not share my User Name or Password with any individual for any purpose. I will be the only person using my User Name and Password. I accept responsibility for all access to ShareVue made using my User Name and Password. If my User Name or Password becomes compromised, I will immediately contact the St. Joseph Health System Help Desk at AskIT@stjoe.org or 877-552-7547, who will advise me how to proceed.

* I will not attempt to learn or utilize the User Name/Password of another employee, physician or any other person authorized to access ShareVue.

* To the extent my affiliation with St. Joseph Health System terminates, or I am no longer employed by the physician who is affiliated with St. Joseph Health System, I will immediately cease accessing ShareVue.

When I access patient health information from a remote location, I will ensure that no unauthorized person can view the patient health information and that transmission of patient health information for which I am authorized to make are only completed through secure and encrypted connections.I understand that access to patient health information is governed by federal and state laws and that I may be subject to significant fines and criminal actions if I violate the terms of this statement or the governing state and federal regulations.

I agree that St. Joseph Health System may routinely audit my access and may revoke my User Name and Password at any time if I inappropriately access information through ShareVue or do not comply with the terms of this Agreement.

I will immediately report (without undue delay) any known or suspected breach of the security and/or confidentiality of the system or records/data obtained from it to the St. Joseph Health Compliance Hotline at 866-913-0275, or contact Cambria Haydon at cambria.haydon@stjoe.org.

I understand this Agreement will be on file in the St. Joseph Health Box folder

I HEREBY ACKNOWLEDGE THAT I HAVE READ AND AGREE TO ABIDE BY THE ENTIRE CONTENTS OF THIS AGREEMENT.

NOTICE TO USERS: By clicking LOGIN, users agree to receive login authorization codes via SMS text or via email.

St. Joseph Health System Clinical Viewer Terms of Use:

By continuing to log into the St. Joseph Health System (“SJHS”) Clinical Viewer, I acknowledge, represent, and agree to the following:

• This is a secure, web-based system to be used for the purpose of exchanging health information among hospitals and health care providers. All such access is subject to the Health Insurance Portability and Accountability Act of 1996, the implementation regulations thereunder, and other relevant federal and state laws.

• The information contained within and accessible through the Clinical Viewer is confidential and may contain sensitive patient information. All access to such information is recorded by SJHS and subject to audit. Unauthorized access is prohibited. Sharing of user names and passwords is also prohibited.

• It is understood that the receipt and review of information accessed through the Clinical Viewer should not be used as a substitute for independent examination, diagnosis, and treatment of the patient. St. Joseph Health System will not be responsible in whole or in part for any judgments or decisions made based on information obtained from the system.

• My use and access to the Clinical Viewer are subject to and I will be bound to the Clinical Viewer Terms of Use and the HIE Policies and Procedures, last updated 04/27/2021, which can be accessed here and here. SJHS may, at any time, enhance and/or make changes to the Terms of Use, and my continued use of the Clinical Viewer following my receipt of notice of such changes will constitute my acceptance and agreement to such changes.

• I am at least 18 years of age.