St. Joseph Health System
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                For Providers

                ShareVue Reference
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                Asked Questions
                Health Information
                Exchange

                HIE Benefits

                Result Delivery into EMR*

                Alerts and Notification

                Real-Time Longitudinal Record*

                Improves office workflow through electronic receipt of clinical data

                Access to up-to-date patient clinical data

                Improve disease management

                Increased Safety through access to patient records

                Reduced duplication by having access to patient recent results

                A robust data analytics platform, with tools that identify gaps in care and real-time status of practice and your patient population

                HIE allows providers to securely access up-to-date patient health information from multiple sources, which includes, but is not limited to, hospitals, ambulatory sites and public health departments

                Information is shared in a more secure way than paper-based faxes and mail

                Reliable information for quicker clinical decision making

                Helps eliminate duplicate testing

                Improves quality of care and patient safety

                Reduction in paper (greener practices)

                Transmission of HIE clinical data straight into your EMR*

                Patient Consent for Clinical Data Exchange

                It's Your Decision

                • Patients’ health information will automatically be included in PSJH Clinical Data Exchange. If patient does not wish to participate in sharing their information, they must “opt out” by completing the PSJH-ClinicalDataExchange-OptOut-Form. Consent forms can be submitted online (forms available under Patient Consent Forms section) or downloaded here.
                • Patients can choose to change their decision at any time by completing the PSJH-ClinicalDataExchange-Revocation-OptOut-Form.
                • Consent and Revocation forms can be sent directly to the PSJH CLinical Data Exchange department via postal, email, or fax. If you have any questions, please do not hesitate to call us at: (714) 937-6249 or toll free at (833) 990-1900.

                Consent Forms

                For your convenience, you may complete, sign, and submit your consent form online using the appropriate link. You may also submit your request via email, fax, or postal mail by downloading the form using the icon.
                Click here to goto Forms section.

                FAQs

                What is Health Information Exchange (HIE)

                HIE is the electronic sharing of health-related patient data among providers and health facilities for coordination of care

                What patient information is shared?

                • Admission, Discharge, & Transfer (ADT)
                • Allergies
                • Medications
                • Problem/History
                • Result Report (Lab, Radiology, & ITS)

                Is the HIE connection secure?

                • Connection to the HIE network is secured through either the use of a Virtual Private Network (VPN) and/or over the internet using SSL encryption and SAML
                • All data communicated between the providers are encrypted through a dedicated connection protocol
                • All access to Providence HIE is password protected
                • HIE is HIPAA compliant

                Is there a cost to connect to the HIE?

                Yes, there is a fee that is charged by your EMR vendor for connecting to the HIE; however, Providence will reimburse the practice for the full amount

                Who can view my patient data?

                Only the care team can access the patient data.

                How can I access my patient data?

                • Providence HIE can send the data to the practice EMR, provided the EMR is able to receive the data
                • If the practice EMR is not able to take incoming data from the HIE, care team can access the data via a web portal

                What is Exhibit E within the HIE PA?

                Exhibit E is required by the Clinical Laboratory Improvement Amendments (CLIA), and it applies to clinical reference lab data only. Other data such as Continuity of Care (CCD), Diagnostic, and Imaging data fall under the main HIE Participation Agreement. For further information please contact the HIE team at 844-256-4443 or HIE@stjoe.org

                Forms

                Providence Information Exchange (HIE) offers many benefits to patients; however, patient participation is voluntary.

                HIE Participation Agreement

                Assessment Questionnaire

                Patient Consent Forms

                ENGLISH

                Opt Out Form

                Revocation Opt Out Form

                SPANISH

                Opt Out Form

                Revocation Opt Out Form

                How to join

                For Providers

                • How to Join
                • Connected to EMRs
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                • FAQs
                • Support
                St. Joseph Health System
                • Phone: 844-256-4HIE (4443)

                  Main: 714-937-7000

                  Fax: 714-935-1407
                  HIE@stjoe.org
                  3345 Michelson Drive, Suite 100, Irvine, CA 92612

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