For Providers

HIE Benefits

Result Delivery into EMR*

Alerts and Notification

Real-Time Longitudinal Record*

Improves office workflow through electronic receipt of clinical data

Access to up-to-date patient clinical data

Improve disease management

Increased Safety through access to patient records

Reduced duplication by having access to patient recent results

A robust data analytics platform, with tools that identify gaps in care and real-time status of practice and your patient population

HIE allows providers to securely access up-to-date patient health information from multiple sources, which includes, but is not limited to, hospitals, ambulatory sites and public health departments

Information is shared in a more secure way than paper-based faxes and mail

Reliable information for quicker clinical decision making

Helps eliminate duplicate testing

Improves quality of care and patient safety

Reduction in paper (greener practices)

Transmission of HIE clinical data straight into your EMR*

About Patient Consent

California

Patients’ health information will automatically be included in the Providence HIE. If patients do not wish to participate in sharing their information, they must “opt out” by completing the HIE Opt-Out form, which can be found in the registration paperwork or can be downloaded here.
Patients can choose to change their decision at any time by completing the Providence Revocation form.
Consent and Revocation forms can be sent directly to the Providence HIE department via postal, email, or fax. If you have any questions, please do not hesitate to call us toll free at: (844) 256-4HIE (4443).

Texas

Hospitals

To participate in Covenant’s HIE and share patient health information, patients must “opt in” by completing the HIE Opt-In form, which can be found in the registration paperwork or can be downloaded here.

Affiliate Providers

Patients’ health information will automatically be included in the Providence HIE. If patients do not wish to participate in sharing their information, they must “opt out” by completing the HIE Opt-Out form, which can be found in the registration paperwork or can be downloaded here.
Patients can choose to change their decision at any time by completing the Covenant Revocation form.
Consent and Covenant Revocation forms can be sent directly to the Providence HIE department via postal, email, or fax. If you have any questions, please do not hesitate to call us toll free at: (844) 256-4HIE (4443).

FAQs

What is Health Information Exchange (HIE)

HIE is the electronic sharing of health-related patient data among providers and health facilities for coordination of care

What patient information is shared?

Admission, Discharge, & Transfer (ADT)
Allergies
Medications
Problem/History
Result Report (Lab, Radiology, & ITS)

Is the HIE connection secure?

Connection to the HIE network is secured through either the use of a Virtual Private Network (VPN) and/or over the internet using SSL encryption and SAML
All data communicated between the providers are encrypted through a dedicated connection protocol
All access to Providence HIE is password protected
HIE is HIPAA compliant

Is there a cost to connect to the HIE?

Yes, there is a fee that is charged by your EMR vendor for connecting to the HIE; however, Providence will reimburse the practice for the full amount

Who can view my patient data?

Only the care team can access the patient data.

How can I access my patient data?

Providence HIE can send the data to the practice EMR, provided the EMR is able to receive the data
If the practice EMR is not able to take incoming data from the HIE, care team can access the data via a web portal

What is Exhibit E within the HIE PA?

Exhibit E is required by the Clinical Laboratory Improvement Amendments (CLIA), and it applies to clinical reference lab data only. Other data such as Continuity of Care (CCD), Diagnostic, and Imaging data fall under the main HIE Participation Agreement. For further information please contact the HIE team at 844-256-4443 or HIE@stjoe.org